From Small Restaurant to Fast Food Empire: The Origins of Panda Express
Before becoming a global fast-food phenomenon, Panda Express began as a humble sit-down restaurant called Panda Inn, founded by Andrew and Peggy Cherng in Pasadena, California, in 1973. The Cherngs, immigrants from China, initially created a traditional Chinese restaurant that served authentic Mandarin-style cuisine.
As the restaurant gained popularity, the Cherngs recognized an opportunity in the emerging fast-casual dining market. In 1983, they opened the first Panda Express in the Glendale Galleria mall, introducing a revolutionary concept of quick-service Chinese-American food.
Key factors in Panda Express's success included:
- Innovative menu featuring Americanized Chinese dishes
- Fast, consistent service
- Affordable pricing
- Appealing visual presentation
The restaurant quickly expanded, leveraging Andrew Cherng's background in mathematics and computer science to develop efficient operational systems. By focusing on customer experience and adaptable menu options, Panda Express transformed from a single location to a nationwide franchise with over 2,200 restaurants.
Today, Panda Express represents more than just a restaurant—it's a testament to immigrant entrepreneurship and the power of adapting traditional cuisine to modern tastes. The Cherng family's vision continues to inspire entrepreneurs and food lovers alike.
